Privacy policy

At MGS Online Store, operated by Mahendera Trading Company, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from www.MgsOnlineStore.com.

1. Information We Collect

When you use our website, we may collect the following information:

a. Personal Information

Name
Phone number
Email address
Billing and shipping address
GST details (for B2B customers, if applicable)

b. Order & Transaction Information

Products purchased
Order value
Payment status
(We do not store your card or banking details)

c. Technical Information

IP address
Browser type
Device information
Cookies and usage data

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Deliver products across India
Communicate order updates and support
Handle returns, refunds, and replacements
Improve website performance and user experience
Comply with legal and regulatory requirements

3. Cookies & Tracking Technologies

Our website uses cookies to:

Remember user preferences
Analyze traffic and usage behavior
Improve website functionality

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

4. Payment Security

All payments on MGS Online Store are processed through secure third-party payment gateways.
We do not collect, store, or have access to your card, UPI, or net banking details.

5. Sharing of Information

We do not sell, rent, or trade your personal data.

Your information may be shared only with:

Courier and logistics partners (for order delivery)
Payment gateway providers (for transaction processing)
Government or legal authorities, if required by law

All third parties are obligated to keep your information confidential.

6. Data Security

We implement reasonable security measures to protect your data against:

Unauthorized access
Data misuse
Loss or alteration

However, no online platform can guarantee 100% security, and users share information at their own risk.

7. User Rights

You have the right to:

Access your personal data
Request correction of incorrect information
Request deletion of your data (subject to legal requirements)

For such requests, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

9. Changes to This Privacy Policy

MGS Online Store reserves the right to update or modify this Privacy Policy at any time without prior notice.
Changes will be effective immediately upon posting on the website.

10. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact:

MGS Online Store
(Mahendera Trading Company)
📍 Plot No. GR72B, Industrial Area, Ganpati Dham,
Bahadurgarh, Haryana – 124507, India

📞 Phone: 9588552683 | 1800-569-2888
💬 WhatsApp: 9588552683
📧 Email: contact@mgsonlinestore.com